The most common of these is a ‘smiley’ – :o) When looked at sideways, it looks like a smiley face. Lack of punctuation not only makes a message very difficult to read, but also makes the writer look very unprofessional and, on occasion, a bit of an idiot.Īn emoticon is a graphical representation of an emotion. When it comes to punctuation, you should treat an e-mail in the same manner as a formal written letter. Rules of punctuation still exist in e-mails. Avoid swearing or using abusive language, don’t write anything which could be construed as sexist, racist, homophobic or comments which could incite arguments ( flaming) Just as in face-to-face communication, adjust your language according to your audience. with the Caps Lock on, it is referred to as ‘shouting’ and is considered very rude indeed. When people type messages which are all in capital letters, e.g. It will then show up on all new messages, unless you choose to hide it again. If you can’t see the BCC field when you open up a new message in Outlook, simply click VIEW > BCC field and it will appear. To prevent accidental clicking ‘Reply to All’ occurring.to prevent long lists of names appearing when printing or forwarding messages – some recipients get so irritated by long recipient lists, that they just delete the message without reading it.
to keep e-mail addresses private (so that the recipients aren’t able to copy the e-mail addresses of everyone else on the list).There are three main reasons for using the ‘BCC field’: Internet Etiquette, or ‘Netiquette’ is the unofficial ‘code of conduct’ for Internet users a guide to avoiding inadvertently offending those with whom you communicate by e-mail and other electronic means such as chat rooms, instant messengers and message boards.īlind copying, or ‘BCC’ is a useful way of hiding the names of the recipients of an e-mail. Isn’t it annoying when people send you e-mails that don’t contain any punctuation? Or when you are sent an e-mail which has 300 recipients, and you scroll down through all the names to find a one-line message at the bottom? Honestly, some people should use a bit of Netiquette!
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